Augment

Make a working product easier to use.

The product works, but the experience has become confusing, inconsistent, or difficult to use. We find where people get stuck and simplify it, without starting over.

Most products don’t fail on features. They fail on experience.

Confusing products mean more churn, more support tickets, and slower adoption. Not because the product lacks value. Because people can’t find it fast enough. That’s the gap we close.

BeforeAfter

Same product. Half the friction.

Hover the screen and click to flip between the current UI and the redesign. Nothing was removed, the value people signed up for is just far easier to reach.

Fieldforce enterprise dashboard after the Augment redesign
Fieldforce's own dashboard, drag across to compare before and after an Augment redesign.
Use cases

When teams come to us

Every product has a moment when the experience stops keeping up. Here are the six we see most, and what we do about each one.

  1. 01

    Product grew fast, UX didn’t keep up

    You got to market quickly, maybe with AI-generated screens or a template, and it worked. But post-PMF, that foundation starts showing cracks. We rebuild it properly, without starting from zero.

  2. 02

    Users sign up but never really get started

    If users drop off before they see value, no acquisition spend will fix that. We redesign SaaS onboarding so users reach their “aha moment” faster, with less hand-holding and fewer support tickets.

  3. 03

    Your product works well but doesn’t look like it

    Legacy SaaS products carry years of good decisions buried under outdated UI. The functionality is there, users just can’t trust it at first glance. Legacy app redesign means we modernize the look and feel so your product earns credibility the moment someone opens it.

  4. 04

    Users are leaving and you’re not sure why

    High churn without a clear cause usually points to friction in the product, not the market. We run a UX audit to find exactly where users get stuck, confused, or quietly give up, then redesign those moments to keep them engaged.

  5. 05

    Every new feature makes the product feel heavier

    When your design system wasn’t built to scale, each sprint adds complexity instead of clarity. We restructure your product’s foundation, redesigning your design system for SaaS, simplifying navigation, and creating room for new features to fit naturally rather than pile up.

  6. 06

    You need the product to sell itself

    Whether you’re pursuing product-led growth, preparing for a funding round, or moving upmarket to enterprise, the product has to make the case on its own. We redesign for clarity, trust, and that critical first impression, so prospects get it before you say a word.

One Partner.From Strategy to Execution.

Augment brings senior product thinking, UX, design, development, and AI expertise together in one focused team, so complex products become clear, scalable experiences.

Problem

Outsourcing vendors' one-size-fits-all processes don't fit SaaS startups.

Solution

You get a dedicated designer who plugs into your team like an in-house hire.

Talk about your product

No surprises. Just consistent
quality, every time

Everyone who works on your product is part of Augment and trained in how we work, so quality stays consistent from the first week.

01

Skills

We filter out 99% of candidates who don’t make the cut in soft skills.

Two people working together at a shared desk
02

English

Only those who communicate fluently get hired at Augment.

03

Team expertise

Every engagement is backed by senior leadership, who stay close to the work.

04

Inside bootcamp

Every newcomer gets 3 months of training before working with their first client.

Sounds good?

Less process. More progress. It starts with one call.

Talk about your product

How do we approach redesign

We tailor our approach to fit your needs. For most of our clients, it comes down to one of two options: complete or iterative rehaul.

Complete makeover

A total refresh. Everything gets a makeover. It’s a great choice if your product feels outdated and you want a polished look that fits your brand and goals. We’ll give you a clean, consistent design that works from top to bottom.

Iterative changes

Small, smart tweaks over time. We improve your product step by step, making sure users stay comfortable while we modernize it. It’s a low-risk way to bring your design up to speed without scaring anyone off.

Products we’ve helped
ship, fix and scale

Selected work related to the challenge you’re exploring, from focused product fixes to long-term design partnerships.

See all our work
/ 01

Fieldforce

One connected product system across enterprise software, mobile workflows, and sales communication.

Fieldforce project task interface redesigned by Augment

How Product Design works

Seven stages, from the first conversation to post-launch support. Hover any stage to see what happens in it, and exactly what you walk away with.

01

Discovery

We align on your product goals, business context, and user needs before touching a single screen.

You get
  • Product goals alignment
  • Stakeholder interviews
  • User research
  • Technical constraints review

Other ways to work with Augment

Redesign questions,
answered.

Short, honest answers, and if we missed one, our team would love to chat.

Not sure we’re the right fit?
Try us for 3 days first.

Give us one small task. See how we work, review the result, then decide if you want to continue.

  1. 01

    Pick a small part of your existing product.

  2. 02

    Watch our process in action and see if you enjoy working with us.

  3. 03

    Get one or two screens designed during the trial.

  4. 04

    Decide if you want to continue.

Product Design | Augment. Lab