Augment

Product design, delivered as a service.

You shouldn’t have to build a design team to get great design. We plug in as an ongoing extension of your product team — always on, always shipping.
We can help.

Before / After

Same backlog. A steady stream of shipped design.

Drag across the screen to compare a backlog waiting on design with the pace you get once it’s handled as an ongoing service.

The SaaS product after adopting design as a service
The same product — drag across to compare before and after design becomes an ongoing service.
Use cases

When teams reach for design as a service

Growth surfaces the same design bottlenecks again and again. Here’s when SaaS teams turn design into an ongoing service instead of another hire.

  1. 01

    Design work piles up between hires

    Someone leaves, or you haven’t hired yet, and the backlog just waits. We keep design moving continuously, with no coverage gap to plan around.

  2. 02

    You need design across more than one product

    Several backlogs, one small team. We add capacity that flexes across products instead of forcing everything through the same one or two people.

  3. 03

    Your roadmap is unpredictable

    Some weeks need a lot of design, some need almost none. A fixed hire doesn’t flex with that; a service does.

  4. 04

    You don’t want to manage a design team

    Hiring, retention, career growth, performance reviews — all real overhead. We carry that so you can just brief the work and see it shipped.

  5. 05

    Freelancers keep losing context between projects

    A new freelancer for every project means re-explaining your product every time. A standing design service keeps context — and quality — consistent.

  6. 06

    You want design to feel like infrastructure

    Always available, always moving, without you thinking about staffing it. That’s the point of treating design as a service instead of a project.

Why treat design like infrastructure, not a project?

A project-by-project approach breaks down the moment your roadmap does. Here’s how a standing service holds up instead.

Problem

Your design needs swing week to week, but a project quote or a fixed hire doesn’t flex with them.

Solution

A subscription that scales with the queue — add capacity when it’s heavy, ease off when it’s not.

Make design ongoing

No surprises. Just consistent
design output

Outsourcing design is a leap of trust. Every Augment designer is an in-house trained specialist — not a freelancer — so quality stays consistent from the first task to the hundredth.

01

Skills

We filter out 99% of candidates who don’t make the cut in soft skills.

Two designers working together at a shared desk
02

English

Only those who communicate fluently get hired at Augment.

03

Team expertise

Your specialist is backed by our Head of Design, who supervises the project.

04

Inside bootcamp

Every newcomer gets 3 months of training before working with their first client.

Sounds good?

Your dedicated SaaS designer is just one call away.

Design with confidence

How design as a service works

We tailor the setup to how much ground you need covered. For most teams it comes down to one of two shapes.

Continuous queue

Send tasks in as they come up — flows, features, audits — and they move through a standing design queue with senior review, no new quote each time.

Dedicated pod

For heavier or multi-product roadmaps, a small pod of designers plus senior oversight covers more surface area in parallel.

We’ve helped 100+ SaaS teams turn design into a service, not a scramble.

When design output is steady, everything downstream of it gets easier.

More of our work
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Fieldforce platform interface after the redesign

How design as a service works

Four stages, from the first conversation to a continuous delivery cadence. Hover any stage to see what happens in it.

01

Discovery

We learn your product, your design system, and how your team already works, so output fits in from the first task.

You get
  • Product & design system review
  • Workflow & tooling setup
  • Scope & priorities

Explore more product design solutions we offer

FAQ/ 08

Design-as-a-service questions,
answered.

Short, honest answers — and if we missed one, our team would love to chat.

Not sure we’re the right fit?
Try us for 3 days first.

Choosing a design agency online is often a gamble. So we let you test the collaboration before you commit to anything.

  1. 01

    Send us a real task from your backlog.

  2. 02

    See it move through our process.

  3. 03

    Review the delivered work against your standards.

  4. 04

    Decide if you’re ready to make it ongoing.

Ready when you are

Let’s make design a non-issue.

Book a call and we’ll tell you honestly what ongoing coverage you need.

Design as a Service | Augment